Overview
Bybit is a cryptocurrency derivatives and spot trading platform. Signing in gives you access to trading, deposits, withdrawals, and account settings. This guide explains the standard web and mobile login flows, two-factor authentication (2FA), password resets, common issues, and practical security tips.
How to Sign In (Web & Mobile)
- Open the official Bybit website or the official Bybit mobile app.
- Click Log In (top-right on web) or tap the Sign In button in the app.
- Enter your registered email address or phone number and your password.
- If you used a social or third-party sign-in (Google/Apple), choose that option and follow the provider’s prompts.
- Complete two-factor authentication if enabled (authenticator app code or SMS). After successful verification you'll land on your dashboard.
Tip: Always confirm the URL and app authenticity before entering credentials to avoid phishing (look for the lock icon and exact domain).
Enable & Manage Two-Factor Authentication (2FA)
2FA greatly increases account security. To enable:
- Go to Account & Security → Two-Factor Authentication.
- Choose an authenticator app (recommended) or SMS verification.
- Scan the QR code with an authenticator app (e.g., Google Authenticator or Authy) and store backup codes securely.
Never share your 2FA codes or backup keys with anyone.
Troubleshooting Login Issues
Common problems and fixes:
- Forgot password: Use
Forgot passwordon the login screen to receive a reset link by email or SMS. - 2FA lost or reset: Use your backup codes. If unavailable, follow Bybit’s account recovery flow and prepare identity verification (KYC) documents.
- Incorrect credentials: Double-check caps lock, keyboard layout, and use password managers to avoid typos.
- Blocked or restricted access: Check email for messages from Bybit and contact support if you suspect account lock or suspicious activity.
Account Recovery & Contact
If you can’t regain access using automated tools, follow the platform’s recovery process. Be ready to provide KYC documents (ID, selfie, proof of address) and relevant account details. Always use official support channels listed on the Bybit website or app.
Security Best Practices
- Use a strong, unique password and a reputable password manager.
- Enable 2FA with an authenticator app (not SMS only, when possible).
- Check withdrawal whitelist and enable email/SMS alerts for account activity.
- Beware of phishing links — type the site URL manually or use bookmarks.
Quick FAQ
Q: I didn’t receive the verification SMS — what do I do?
A: Wait a few minutes, check signal, ensure the phone number is correct, and request the code again. If still failing, contact support.